![]() ![]() ![]() Local calls? Long distance calls? Video conference calls? Mobile calls? Make and receive all types of calls under the single business number.Ī true unified collaboration experience, with mixed mediums of communication Your VOIP solution will now be managed through your Office 365 Admin Portal – making your IT admin tasks easier to carry out. Give us a call and we can help discover if you qualify. If you are a Telstra Managed Customer, you may qualify to access funding for your deployment, or a TCO365 Pilot. In addition, a full-featured meeting and calling platform ensures smooth meetings with external stakeholders as well as internal. Remote and firstline workers no longer need to rely on giving out their personal mobile, or carrying two phones with them all the time for their privacy. One business number lets you make and receive calls whether in the office or on the road. Reduce clutter in your inbox and make communication more efficient. See who’s available and contact them on the most appropriate channel: voice, video calling or chat. Take full advantage of Microsoft’s security and compliance by more expansively using the Microsoft licencing you’re already paying for. Consolidate and strengthen your organisation’s technology stack and enable your organisation to be more effective in their daily workflows due to a centralised workspace, cloud data and file storage, and a cohesive user experience across familiar tools. Telstra Calling for Microsoft Office 365 brings together your key business tools under a single business number. Truly Unified Communications – One Source of Truth With the addition of other integrations, you can also expand to have your call centre capabilities integrated into the system. ![]() You can still have traditional call handling functions like hold, transfer, forwarding and voicemail in the cloud, with the added bonus of audio and video conferencing, and so much more. Full voice functions * with built-in audio and video conferencing Give your Teams deployment an upgrade by moving your calling plans to TCO365. ![]() No one could have predicted 2020 would have gone the way did ( except maybe the Simpsons), but organisations who had already switched (or were in the process of switching) to Microsoft Teams didn’t break a sweat when the lockdowns came. Work from anywhere, anytime – true flexible working Skype for Business 2019 will remain supported until. * Skype for Business Online has an end of life date of 31 July 2021. The goal is to bring your users to a single app for a rich user experience, whilst also being fiscally responsible: your organisation is likely already paying for Microsoft 365 Enterprise licensing, so why not take advantage of all the tools that are at your disposal? Consolidation of costs for PABX systems and maintenance, calling rates, chat applications and other collaboration platforms, file storage, security, BI, etc, ensures that you’re not over-paying, and getting a real return on investment for the technology stack you have. The primary platform the users then use to make their phone calls is Microsoft Teams, though some organisations may opt for a hybrid deployment with Skype For Business until S4B is end of life.* (Best practice is to transition fully to Microsoft Teams, as the feature-rich platform allows for true collaboration.) In other countries, access to PSTN calling with Microsoft is done very differently to how it’s done here in Australia. Previously, this was done by deploying a potentially costly Cloud Connector Edition (CCE) solution, or an on-premise server. ![]()
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